How to reserve a ticket for the Russian Railways train. How to buy an electronic train ticket? Step-by-step instruction

Prices and reservation of train tickets online - search, registration in any city around the clock.

To find out all the benefits of traveling by train, as well as find out everything about online train tickets - availability, cost, schedule, reservation - you don’t need to go to the station, use the online booking system.

Traveling by rail is one of the most romantic and interesting. Who doesn’t like to look out the window at cities, forests, and lakes running past? Who will be indifferent to leisurely conversations with fellow travelers, gatherings near a table under the rhythmic sound of wheels?

In addition to the romantic ones, there is also a much more prosaic reason for choosing the train as a means of transportation - the lower price compared to air tickets. Traveling by train is much less expensive than traveling by plane - plus it's an ideal choice for those who are afraid of flying.

You can find and book train tickets using our website. Buying tickets online will not take much of your time and will not require any effort - almost everything will be done for you by a convenient booking system. You can easily find the most accurate schedule of all trains and the best price ticket for the date you need and for any type of carriage. You can find out all the information about booking train tickets - availability, cost, train schedule and time you will spend on the way.

A reserved seat car, a sleeping car, a compartment car or a general car - the choice is limited solely by your wishes, since with us you can purchase absolutely any train tickets online.

Railway tickets online - profitable!

You can purchase both electronic and paper tickets. Booking train tickets online guarantees that you will have seats on the train even during the height of the summer holidays, when it is almost impossible to purchase the tickets you need.

So, for example, you decided to order train tickets to St. Petersburg online. What do you need for this? Computer, internet, documents and our booking system. First, you need to select the details of your trip - date, number of seats and class of carriage. After this, you select the type of carriage, location and price of train tickets, and proceed to make your reservation.

You fill out a form in which you enter your personal data, carefully check that it is filled out correctly - it will be impossible to change the data later - and only after that do you proceed to pay for the issued train tickets. You can do this in any one of the following ways - Webmoney, Yandex money or cash through payment systems.

If you choose a plastic card as a means of payment, then during the payment procedure and ordering a ticket online you will need to register it in the system. This action is completely safe and does not give anyone the right to access your card.

Within about fifteen minutes after making payment for your railway ticket reservation, a confirmation of your order will be sent to the specified email - the text of the letter will contain the 14-digit number required to receive the ticket and your trip details. After completing all the necessary simple steps, if necessary, you can contact the ticket office of JSC FPC or JSC Russian Railways, where, based on these data, you will be issued a ticket. You can do this at a time that is convenient for you, but no later than 15 minutes before the departure of the train for which you bought a ticket. And for many destinations it is enough to simply show the conductor your passport or the document for which the train ticket was booked.

Advantages of booking train tickets online:

  • Possibility of ordering and purchasing at any time of the day, without weekends or breaks.
  • Saves time, there is no need to go somewhere looking for cash registers and waiting in lines.
  • Many ways to pay for your booked train ticket.
  • Possibility of electronic registration for the train.

If for some reason it is more convenient for you to purchase a paper ticket, then our website allows you to book train tickets in this format. The only difference between this method of purchasing train tickets is that in this case only one type of payment is provided - with cash. This can be done by arriving at the company’s office, or with the help of a courier.

So, once again about the reasons for choosing online booking of train tickets. There are several of them:

  • Firstly, you don’t have to go somewhere and stand in line at the cash register.
  • Secondly, you will be absolutely sure that the trip will take place exactly at the time for which you planned it and not an hour later.
  • And, perhaps, the main advantage is the opportunity to save your TIME!

In addition, convenient online booking of train tickets implies another possibility - electronic registration for the train. In this case, to board the train you will only need a document to confirm the identity of the person in whose name the ticket is issued, which will need to be presented to the train conductor.

We wish you a pleasant journey, wonderful travel companions and a great holiday!

Modern information technologies make it possible to order railway tickets online. Booking train tickets, according to the policy of Russian Railways OJSC, is technically and legally impossible today, but there is a scheme for purchasing train tickets on the Internet, which allows, if plans change, to refuse purchased tickets with minimal losses, which in turn is formal corresponds to the term “train ticket booking”.

Under the concept of “booking train tickets via the Internet,” many owners of services similar to ours include the usual purchase and delivery of train tickets. We, in turn, are frank with our users and speak directly - booking train tickets in Russia, in the full sense of the word, simply does not exist. Of course, when you issue a ticket, at the last step, you will be asked to confirm the order or refuse payment. If the order is confirmed, the train ticket is reserved for you for 15 minutes, i.e. is withdrawn from circulation in the Express-3 system, thus, in essence, a train ticket is booked for a quarter of an hour. However, if you do not pay for the selected tickets within the allotted time, they are returned to the system and are available for repurchase at all railway ticket offices and online services.

An important distinctive feature of the service is a convenient interface, with the help of which you can select a specific train, type of car (reserved seat, compartment or luxury) and the most suitable seat (or several seats). In this case, the choice of seat can be correlated with the client’s wishes regarding the upper or lower bunk, the choice of a “male” or “female” compartment, the location of the seats of purchased tickets by car using seat numbers or the car layout (for example, prohibiting the offer of seats “near the toilet”).
Your next step in purchasing or, as they say, “booking Russian Railways train tickets online” will be filling in the fields with the necessary data: last name, first name, patronymic, number and series of passport or other identification document (military ID, international passport, seaman's passport, child's birth certificate).
The advantage of this type of “booking” over the telephone method is that the likelihood of an error when issuing train tickets is almost impossible. And the final step in the “railway ticket booking” procedure will be to select a payment plan for the ordered ticket and enter the contact information of the person who will pay for the ordered tickets. Payment options may include:
- payment through the WebMoney system;
- payment using electronic terminals;
- payment through points of sale of the Euroset company;
- in the near future - delivery to the required address with payment in cash to the courier (in this case you will have to pay for delivery as well);

The ticket price does not change depending on the payment method, since the commissions of payment systems are included in our service fee. If you refuse or change the terms of your ticket order before payment, you can simply start a new booking of train tickets, and the old order will be automatically cancelled. If the reserved tickets have already been paid for, then the procedure for returning or exchanging railway tickets is carried out according to the same procedure as when purchasing without booking via the Internet, at the ticket office of Russian Railways OJSC.

Millions of people in our country use railway transport. Many people are faced with a situation where there are no tickets at the box office for a specific date and for the required route. What should they do? The article talks about how to book a train ticket via the Internet, telephone and other methods.

general information

Gone are the days when Russians spent their time and energy standing in line for hours at station ticket offices to purchase or book a train ticket. We live in an era of developed information technology, when you can buy goods and pay for services without leaving your home. All you need to do is go to the desired Internet resource and make a few mouse clicks. Online booking is a useful and convenient service that saves time and nerves. The main thing is to decide on the departure date, route and suitable type of carriage.

Are you going to visit relatives in another city soon? Or are you on a business trip? Then you need to think about buying a ticket in advance. The best thing to do is to book it. You can do this in one of three ways:

1. On the Internet. How to book a ticket for the Russian Railways train? Go to the official website of the company, study information about routes and trains. Then you can start filling out a special form.

2. By phone. You dial the number and talk to the operator. To book a ticket, he will ask you for your passport details, departure date and route.

3. At the cash register and office. Don't trust the procedure for booking a ticket by phone or online? Then you can do it the traditional way. Go to the ticket office to book a ticket for the Russian Railways train. Another option is to visit the nearest company office.

Booking tickets by phone

Don't have time to checkout? You shouldn't worry about it. You can book your train ticket in another way. A phone and a few free minutes are all you need. How to make a reservation? Now we will share the necessary information.

Since January 2014, Russians can book tickets by phone. This service is available to people living in all regions of the Russian Federation. The Russian Railways information and service center operates 24 hours a day. You can reach the operator at 8-800-775-00-00. You need to provide your passport details and travel route. If tickets were booked by phone, a service fee will be added to the cost. It is insignificant.

Within 24 hours from the moment of reservation, the passenger must contact the railway ticket office to receive travel documents printed on a special form. There are two payment options - by bank card and cash.

How to purchase an e-ticket

First you need to understand what it is. An electronic ticket (in the West it is called an e-ticket) is a modern travel document. It is necessary to confirm the agreement between the carrier company and the passenger. Unlike a regular ticket, it is issued not on paper, but on electronic media. And all information automatically enters the carrier’s database. How to book a train ticket online?

1. Go to the official website of Russian Railways. Let's register. This procedure will take just a few minutes. After that, go to the site again by entering your username and password.

2. We are interested in the “Purchase of tickets” section. Click on it. After a couple of seconds, a special form will appear on the screen. How to book a train ticket? First, enter the full names of the stations. Then we select a train that suits us in all respects (ticket cost, travel time, type of carriage, departure and arrival dates).

3. On the same page you need to enter your passport details. If someone else is traveling with you, then information about this person must be entered in a separate form, where it says “Passenger No. 2”.

4. Before submitting the order and proceeding with payment, you must check the correctness of the entered data. We also look at columns with information about the train and departure date. If you agree with the terms of payment and ticket return, please check the box at the bottom of the form. We send the order.

5. Once you have paid for the e-ticket, no changes can be made. When the order is sent to the operator, a small form appears on the screen. It indicates the seat number in the carriage and the amount. If you agree with everything, you must make a money transfer within 10 minutes.

Payment options

Do you want to purchase an electronic ticket on the Russian Railways website? Well, great choice. Maestro, MasterCard, and Electron bank cards are accepted for payment. Therefore, be careful.

The transfer is carried out through the TransCreditBank payment gateway. A special form appears on the screen into which the card details (owner's name, number and expiration date) are entered. You need to fill it out in 10 minutes. After sending the data, a message is sent notifying you that the money has been transferred successfully.

Rules for obtaining an electronic ticket

After payment is made, information about the order appears in the “My Orders” column. There is a special form there that you can print out if you wish. Be sure to write down your 14-digit order number. Without it, you will not be able to issue a ticket. After all, the form itself is not a travel document.

When boarding the train, it is enough to show the conductor your passport, the number of which was indicated when purchasing the electronic ticket. But to be on the safe side, you can print it out.

Finally

We talked about how to book a train ticket in various ways. Which one is more convenient and simpler is up to you to decide. We wish you a safe journey!

You will need

  • - telephone;
  • - passport;
  • - birth certificates of children (if available);
  • - documents confirming benefits (if any);
  • - money to redeem booked tickets.

Instructions

Call your city's railroad agency or, if there isn't one where you live, the nearest one that does. You can find agency phone numbers on the Internet, telephone directories, or in the information desk of your railway department. .

Tell the operator when you would like, from where and where, what (or at the time you prefer to depart), the number of passengers, requirements for the type of car (CB, compartment, general, seated) and seats (upper, lower, side or not in reserved seat, not near the toilet), available benefits.

Based on availability, you will be offered possible options. Choose the most suitable one, dictate the passenger data (last name, first name and patronymic of each, passport numbers of adult passengers, birth certificates and documents confirming benefits, age of children, as this often affects the ticket price).

Agree with the operator on the redemption method tickets. If we are talking about courier delivery, it is only possible if you are in the same location as the transagency. You can usually buy a ticket at strictly designated ticket offices, but the queues at them are usually shorter than at regular ones. If you buy a ticket at the box office, please note that it is better to do this no later than an hour before departure trains.

note

You can book a train ticket by phone from 1 to 45 days before the train departs.

This opportunity is only available for tickets on domestic and interstate (within the CIS and Baltic) routes. International tickets can only be booked or purchased by visiting the ticket office in person.

There is an additional service fee for booking a ticket by telephone. For example, in Moscow it is 300 rubles for each place. Delivery to the specified address will cost 600 rubles for each ticket.

With the advent of the Internet, many purchases can be made online. For example, you can buy yourself a train ticket without even leaving your home. To do this, you just need to register electronically on the website.

Benefits of electronic registration

You can travel on many trains in Russia, Ukraine and other CIS countries without old paper tickets. To do this, just buy a ticket online and register electronically on the website. When boarding the train, passengers will not be required to present the original letterhead paper ticket. All that is needed for electronic registration is a passport (or any other document through which the purchase was made) and a printed one (or its image on a mobile device). This is necessary so that the conductor reads the barcode by the scanner.

An electronic ticket has a number of advantages - you no longer need to go to the station to buy a ticket, you don’t need to stand in lines at the ticket office, etc. This is especially true when there are few tickets left for the desired flight - you can buy one of the remaining tickets in just a couple of minutes.

Electronic registration

Electronic registration (ER) is completed with literally one click of the mouse. You can get an ER for almost any Russian trains that travel within the country. It also doesn't matter whether you board at the intermediate station or at the starting station.

If, when purchasing a ticket on the website, the “ER” icon is displayed next to the flight, this means that electronic check-in is possible for this flight. After issuing and paying for the ticket, a letter with a boarding pass and e-ticket number is sent to the email address that was specified during registration. This coupon must be printed or photographed on your phone.

Also, when issuing an electronic ticket, you need to know some nuances. For example, you can go through the ER or refuse it at any convenient time, but no later than 60 minutes before the train departs from its starting station. If ER is no longer available, you still have time to buy a paper ticket.

If you need to take luggage with you, then you will not be able to go through the ER, since luggage transportation is processed only if you present a paper ticket. If a passenger missed the train and had an electronic ticket, then the money will not be returned in this case.

If an electronic ticket has already been purchased, and then there is no longer a need to travel by train, then the ticket can be returned. You can do this on the website through your personal account or by following the link intended for returning a ticket from the letter that was received after paying for the ticket.

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Related article

Tip 3: How and where to buy an electronic Russian Railways train ticket

Russian Railways in our country, as is known, is a monopolist in terms of rail transportation of the population. Perhaps this company deserves some criticism in terms of the quality of passenger service. But she still tries to keep up with the times. For example, relatively recently, Russian Railways customers were able to purchase train tickets, including long-distance ones, via the Internet. And therefore, the question of how to buy an electronic ticket is of interest to many citizens of the Russian Federation today.

The convenience of this method of purchasing a travel document is as follows:

  • the ability to make a purchase without leaving home;
  • the ability to choose the most convenient location.

A person who decides to purchase train tickets in this way will not have to go to the station or to the nearest ticket office with documents and money, or stand in a long line (for which Russian Railways is, of course, “famous”). Also, when buying a ticket online, the future passenger has the opportunity to choose a seat:

  • in a more comfortable carriage (with a dry closet and air conditioning, not the old type, with the ability to transport animals, etc.);
  • in the most suitable place in the carriage.

The last point will be most relevant for people traveling in groups. When purchasing online, they can choose nearby locations. Also, some seats in Russian Railways cars are more expensive, and some are cheaper. Therefore, you can make a choice based on your financial capabilities.

So how and where to buy an electronic train ticket?

The easiest and most reliable way to make such a purchase is on the official website of Russian Railways. The procedure in this case will first be as follows:

  • go to the Russian Railways website, register and log in;
  • enter the name of the point of departure into the “From” form (the form itself will give a hint after entering the first letters);
  • enter the name of the destination in the “Where” form;
  • select the departure date.

How to buy the actual e-ticket? To do this, simply click on the “Buy” button. After some time, the form will display suitable routes. If there are no trains on the selected date, we go back and try other nearby dates. Mark the desired route. In the route line on the right, click “Coupe” or “Reserve Cart”. Next, in the window that opens, select the number of the car you like using a marker. It is on this page that you can get information (in the form of icons) about the presence or absence of a dry closet and air conditioning in the carriage.

As soon as the marker is placed, a diagram of the carriage will open indicating the seat numbers. Let's see if there are any available and suitable ones. If not, choose another carriage. Click the “Proceed to entering data and selecting seats” button. After this, a form for entering passport data will open. You need to fill it out as carefully as possible. The form on the Russian Railways website, unfortunately, is not very convenient. If you wish, you can also insure yourself against accidents here by checking the appropriate boxes. But this is not necessary.

Next, at the very bottom, you will need to click on the places you like, and then on the “Reserve” button. If you did everything correctly, the ticket will be assigned to you for a few minutes. During this time, you must have time to pay for it using a bank card or electronic wallet - right here, on the Russian Railways website, in the usual way for the Internet. After this, the purchased ticket will appear in your personal account in the “Orders” section on the right.

How to take the train

Thus, it is clear how to buy an electronic ticket for a Russian Railways train. But how to use it? At most train stations, Russian Railways has provided the possibility of electronic check-in upon boarding. At such stations, the passenger does not need to perform any additional actions after purchasing a ticket. All that is required from him to board is to show the conductor on his smartphone the ticket from his personal account and his passport.

If electronic registration at the station is not provided or there is simply no smartphone or tablet, the electronic ticket will have to be printed on a printer. You can also arrive at the station early, taking into account the possible queue, and do the same through the cashier, telling him the payment transaction number (starting with 8) or through a special terminal. In this case, the conductor is presented with a printed ticket and passport upon boarding.

Video on the topic

buy a train ticket on the website rzd. ru

To buy a train ticket, it is not necessary to contact the railway ticket office. Russian Railways provides the opportunity to book a train ticket online. Let's look at how you can do this yourself:

1. Go to the site Russian Railways . On the left there is a search window in which you can choose a train ticket for any date. However, in order to buy it, you must go through the registration process on the site.

Therefore, in the upper right corner, click "Registration".

A registration form opens that you need to fill out.

Login: we come up with a unique one, i.e. the system will not allow you to register as " Anton "most likely you will need to imagine, for example, " Anton_great" or "Anton 666", etc.

We come up with a password, enter your full name, phone number, email, date of birth and gender.

We rewrite the numbers from the picture and click “registration”.

If all fields are filled out correctly, then Russian Railways informs us that registration was successful.

After registration, a letter with an activation link is sent to the specified email address, which we follow to activate your profile at rzd. ru.

Once your profile is activated, you can proceed directly to purchasing train tickets:

2. Reopen the main page Russian Railways , go to your personal account – “Login” in the upper right cornerand turn to the search on the left:

In Cyrillic (Russian letters) we write the name of the city or the departure and arrival station, and also select the date of interest.

The site displays all train options for this date, indicating their departure time (Moscow time).

Here you can see the train number, its route, travel time, date and time of arrival, number of available seats and their cost.

At the top you can filter the search results by the type of car you are interested in (Reserve Carriage, Coupe, SV, etc.).

IMPORTANT! Letters ER next to the train number means that it is possible for such a train electronic registration and you will not need to receive original tickets. You can simply print out your boarding pass for the train on a regular printer and confidently board with it and your passport.

If you are not satisfied with the train options for this date, then you can use the alternative search box (at the top of the open page) to select the required date or another parameter:

Click on the circle next to the train that suits us and click “Continue”:

A list of carriages of different types opens, indicating the number of free seats on the upper, lower and side shelves and their cost.

By clicking on “Car Layout”, we will see which seats in each carriage are already occupied, and which ones can still be booked.

If you select a carriage and double-click on the seat you like in the “Car Layout”, then the system will then book that particular seat for you by default.

LAST NAME FIRST NAME PATRONICAL in the nominative case: Russian Federation passport – in Cyrillic (Russian letters), international passport – in Latin (as in the passport).

We select the type of document: as a rule, this is a Russian passport, a foreign passport or a child’s birth certificate.

We fill in “Gender”, “State of issue”, “Place of birth” - write down, as in the passport, “Date of birth”.

We select “Get a discount” if you are a member of the Russian Railways bonus program.

Travel insurance is automatically added, insurance is paid. In order to refuse insurance, uncheck the corresponding line.

To enter data for other passengers, click on the “Add” button next to “Passenger No. 2”.

If all fields are filled out correctly, the “Continue” button will become available.

Once again we check the correctness of all data and the amount to be paid.

If the amount is greater than the original amount, then perhaps you forgot to uncheck the “Insurance” box.

If everything is correct, check the box and select “Pay”

4. A payment form opens, where we indicate the bank card number, its CVV 2 or CVC 2, holder's name and card expiration date.

How can I view my reserved train tickets?

This can be done by going to the “My Orders” section (located on the left of the page).

Information on all your orders is posted here; It is from here that you can print out an electronic train ticket and board with it.

If the train did not have electronic registration (electronic check-in), then print out the ticket form and use the self-service terminal to display the original. Such service terminals are located in railway station buildings.

p. s .: tickets become available for booking and purchase 90 days before departure.

p. s .: You can cancel the trip through your “Personal Account”. If you refuse in advance, the fine is very conditional. I had a maximum of 200 rubles. if canceled 9 days before departure on the Adler-Moscow route.